Seacoast Harley-Davidson® Customer Testimonials
|
One of the best experiences I've had buying any vehicle yet!! Thanks to John Palatore and Todd !!in sales and finance and Lori,Hank,and Shaun in clothing and parts an all around great crew !! Please give them all my thanks!! and I look forward to dealing with them in the future!! thanks Again!! Brian McCabe By: brian mccabe |
|
||||||||||||||||
|
I want to thank the whole team at Seacoast Harley for helping me every step of the way during the purchase process and the issues with my previous bike. Special thanks to Jeff Steele and Al Contois for making my buying experience pleasurable. It felt so good to ring that bell after completing the paperwork process knowing I was just about to ride my new bike home! I am a customer for LIFE!!! I recommend Seacoast Harley to EVERYONE!!!
By: Jason Cox |
|
||||||||||||||||
|
Before making our purchase, we'd visited several dealerships and we feel that we were treated like family; we count, our purchase counted and we will continue to be part of the Seacoast Harley-Davidson family. Before getting our trike... and we when were just looking; we were not made to feel the we were wasting their time. The sales staff wanted us to be sure about our decision and in our 50's we are very pleased with our decision. JL
By: Joyce Lebel |
|
||||||||||||||||
|
I have purchased 2 motorcycles here over the past 4 years, the expieriance both times were nothing but respectful and accomadating to me. I have friends who came from out of state to purchase bikes here. the staff is excellent.
By: Domenic Lucia |
|
||||||||||||||||
|
I have been to four other HD dealers trying to trade my used HD road king. Seacoast was the best and the staff blew away the other dealers. I was loyal to another HD dealer and spent a good deal of money at that dealer. When it came time to trade in my used road king alot of promises where made but nothing came true. My sales rep at seacoast was Ryan Mcgraw. The guy knows HD bikes and was a true professional. Your dealership is lucky the guy does a great job. The whole process was easy. You guys have the buying experience down! Herb Sears/ Cindy Monti are awesome in their departments and I will be spending alot more at your dealership. If any of my friends are looking to buy a harley I will only recommend you. Thanks again for a great experience!!!!!!!
By: Jim Casey |
|
||||||||||||||||
|
I bought a 2012 Road king and Frank Ralph helped me out. He was very helpful and no pressure salesman. I would recommend Frank and the Seacoast crew to anybody in the market for a new or used Harley. Top notch guys and gals. Thank you to everyone.
By: scott binett |
|
||||||||||||||||
|
WE WENT TO DEALERSHIP WHILE TRAVELING TO LOOK FOR BIKE ACCESS AND WE HAD A TREMENDOUS EXPERIENCE, WE COME BACK EVERY YEAR SINCE, JOINED MVP AND LOVE VISITING AND BUYING PARTS, CLOTHING, WE HAVE MODEST INCOMES AND ALWAYS FIND DEALS AND SUPER FRIENDLY STAFF, IT REMINDS US OF WHERE WE COME FROM CAPE BRETON NOVA SCOTIA,THE HOME OF THE CABOT TRAIL.
OUR VACATION ISNT COMPLETE WITHOUT GOING TO N.H. AND VISITING THE TWO SISTER DEALERSHIPS.
TWO YEARS AGO WE HAD BIKE PROBLEMS AND WE WERE WAITED ON HAND AND FOOT AND WE APPRECIATED IT.
SEE YA ALL IN 2012
BARRY AND MARIA MORRISON
SYDNEY, NOVA SCOTIA
CANADA
By: BARRY MORRISON |
|
||||||||||||||||
|
I recently purchased a 2008 FLHTP from Seacoast HD. The entire experience was first rate. I dealt with John Parlatore. I remembered John from a previous visit to the dealership and he was very courteous and knowledgible. He listened to what I was looking for and showed me options. When I decided on a bike, John worked with me to make a deal. I will be back for service and upgrades and to say Hi between rides.
Tom Campagna
By: Thomas Campagna |
|
||||||||||||||||
|
I was in an accident in September and brought my bike to Seacoast HD to provide estimates and coordinate with my insurance company. Your staff did an outstanding job and when the work was completed my bike ran and looked like new. Thanks to Sterling who coordinated the work and Dennis Buck who did an outstanding job on the repairs.
The process was very professional and I was informed of progress on a regular basis. Thanks Seacoast HD, Terry Coyle
By: Terry Coyle |
|
||||||||||||||||
|
This was my first time at your store, I could not been treated any better. I would recomend this dealer ship to all my friends. you could not ask for better sevice from the time you walk in till the time you walk out. Laura in clothing to the parts dept, right to the service dept, even the sales tean was great. I even order a part from you guys direct from harley and it was there before I got there over night service can not ask for better that that. I wish that our harley dealer in our area would spend a week or two with you guys and learn what service is all about. please keep up the great work and be sure you will see me again.
George Reynolds
CarQuest Coldbrook
Coldbrook, Nova Scotia.
p.s as you can see as store owner/ mgr I understand what service all about.
Please say I to Laura for me,
By: George Reynolds |
|
||||||||||||||||
|
I enrolled in the Riders Edge training class and walked away with a great sense of satisfaction that my "old skills" were reworked and brought up to the highest level possible. Two great instructors made it happen! I also shopped for the right HD for me and my riding life and settled on a used Touring Ultra Classic. The purchase experience for me was without question "excellent" every step of the way. Professional staff and personable at the same time...Seacoast Harley Davidson congratulations on your business model. I will recommend Seacoast Harley Davidson without hesitation. Salute!
By: Lawrence Jordan |
|
||||||||||||||||
|
SHD and RHD both strive to keep the customer pleased and work hard to have the best H-D Dealership experience for both their customers and H-D enthusiasts. They are the best of the best.
-Anonymous |
|
||||||||||||||||
|
I bought my first motorcyle from Seacoast Harley Davidson on May 21,2011 and my sale rep was John Parlatore. I want to thank him and the "man behind the desk" to make my dream come true. I didn't know if it was going to happen or not. I had been saving for sometime and was paying for my bike out right. I was $100.00 short and just couldn't pull anymore from my hat and they made the deal happen!!! I was sweating for the moments that came with waiting. I thought I was going to walk out of there empty handed. That hundred dollars felt like a million to me. But they made it happen. I felt like they cared about me. So thank you John and the Man behind the desk for making this girls dream come true. I look forward to coming back for my Harley needs and maintance.. I can't say it enough Thank you, Thank you, Thank you!!!
By: Ethel Donovan |
|
||||||||||||||||
|
after a year of looking at bikes from several dealerships i purchased a 2011 FXDC from seacoast(on my first visit there)because of the way i was treated there and the fact they worked a very fair deal on the bike with me.when picking up the bike the next morning it was ready to go as promised..the seacoast staff for clothing and parts were good to deal with no rush from them. really glad i took the ride up to check seacoast out! special thanks to nicole in sales for being so easy and nice to deal with and making my first harley purcahse a great one..
kevin thompson hudson ma
By: kevin thompson |
|
||||||||||||||||
|
One of the best business IV ever done business with helpful and laid back they fit me to a bike and that was not easy to do I took up a lot of their time trying to decide which bike to get they made sure it was a perfect fit and it was and I love the new fat bob I felt when I left there more than just another sale I felt like they truly cared and this day and age that’s a very rare fined
Thank you seacoast Harley Davidson for my new found freedom
By: Eric Porter |
|
||||||||||||||||
|
Seacoast is the best Harley dearler that I have ever been at. They treat their customers special and make the experince enjoyable
By: mark muller |
|
||||||||||||||||
|
I had a very pleasant experience with my new motorcycle purchase. All the folks I met were very helpful and above all, extremely courteous. Well run business.
By: Phil Sharples |
|
||||||||||||||||
|
I just recently purchased a 2011 Electra Glide Ultra Limited a Manchester Harley. I purchased it there because I went in and saw exactly what I was looking for and bought it on the spot and paid cash. After purchase I went in one day and wanted to see my bike for it was waiting to have a chrome front end put on along with a tinted windshield and custom inner fairing installed. When they took me out to see my bike we found it to have been outside where I had explained to them that I did not want the bike outside. After finding it outside I was really fit to be tied. Also when they delivered the bike to my home it was all water spots all over the bike and the detailing was very poor. I also found the service department to be very careless in how they handle a persons bike. Which in my eyes is very important that it be handled like it was the servicemens own bike. I am looking for a place that will service my bike and be careful on how they handle my bike. I am a Vietnam Veteran and I am very fussy how things get done otherwise I get very angry. I have spoken with someone in service at your area (forgot his name) and found him to be very helpful and assuring that things would be done right if I choose to let your dealership do the serviceing etc. I also spoke with Rod in Parts and found him very helpful and knowledgeable in the parts department. I will be dealing with him from now on. I like someone that knows exactly what you are looking for and goes out of his way to make sure that you get exactly what you want and takes the time to explain everything with you. I spent close to $29,000.00 on this bike and another $3,000.00 in accessories so far with still plenty more to buy. My problem now is with the seat which is a little high for me and Rod has already gone over what I should do to be more comfortable. Will be comming into see him soon. Look forward to doing business with you dealership and sorry that I purchased the bike somewhere else. Jack ("JB") Blais
By: Jack Blais |
|
||||||||||||||||
|
My experience with Seacoast H.D. has been amazing. The Feeling you get when you walk through the door is as if you were going to visit a friends house! All the staff in every department seem to enjoy their job! In fact, I cant remember seeing anyone having a bad day. I felt Ed And Jeff did their best to get me a resonable price on my motorcycle purchase. Frank and the service department have done an outstanding job on my wifes motorcycle and I feel confident that when its time for my Roadglide to be serviced that the job will be accomplished by very compitent technicians. Parts and accessories dept. have always been able to help out with accessories and gadgets in a timely manner. Their knowledge of motorcycles and accessories have been spot on every time. Lastly but not least, All the ladies in the clothing dept. when it comes to finding clothes or special order items have always done an amazing job! I would personally like to thank everyone at Seacoast H.D. for such pleasant experiences that my wife and I receive when we visit your dealership. When we plan rides we often incorperate a stop at the dealership to visit. I would like to thank everyone that I dealt with during my Motorcycle purchase! Thanks Dave W.
By: David Wendel |
|
||||||||||||||||
|
I got first class service and everyone I dealt with were professional and courteous. I would definetly buy another bike here
By: Terry McNiff |
|
||||||||||||||||
|
when it comes to service matt is tops//////partsnick is tops//////sales tim and peter.rating seacoast from 1 to 10 i give them a ten.al contois is tops .always walking around dealership talking to customers ..making sure his customers are happy .great place great pop corn
By: Bob Levesque |
|
||||||||||||||||
|
We were on our way to Caribou for our Ride N.E. Tour card. We left Spfld,Ma. and was making good time, even with traffic and an accident. We came to the toll booth in Hampton,NH and went through. After going through the booth my bike acted up, stalling and unable to start. To shorten my tale, I ended up calling HOG. Starting with their service, this experience was going to be remarkable. The tow truck was there in 15 mins., the drivers were extremely nice and accomondating. After arriving at the dealership our treatment was more than 5 stars. Your service writer, Dan Plourde was not only friendly but punctual. I say this because he knew what he was saying " your bike should be on the lift in a 1/2 hour" and it was. After being on the lift, Dan said that your best tech Dennis Buck was workig on my baby. Within no time he had found the problem and was explaining to me what happened. Now the real service began, both Dan and the owner(didn't get name) approached me on my tires. I thought I had enough tread to complete this trip, they stated differently. I felt that they were truly caring for my safety and well being. So now I am getting new tires. I asked Dan how long? I had 2 other bikes waiting on me. He said 1 1/2 hours, and wouldn't you know it, yes, my bike was ready in just under that time. Now I know that I just rambled on for some time, but this is important. In this day and age it is soo easy to write the negative. I asked Dan for names and that I would write a letter, he smiled and said we like letters. That tells me that you do this as a normal part of life like breathing. I have been to many dealers and they all need to take a lesson from you folks. Lost is the true art of GREAT SERVICE. I can truly tell that this all of your staffs PASSION. Thanks to you folks our trip was only delayed not canceled. Thanks to you all and I will definitely tell everyone that I know about your passionate service. Paul Bushey
By: Paul Bushey |
|
||||||||||||||||
|
Len in parts was extremely helpful and courteous. Deb in accessories or clothing was also very friendly and welcoming
By: Linda Chetley |
|
||||||||||||||||
|
Keep up the Superb work!
By: Robert Olcott |
|
||||||||||||||||
|
I have purchased 2 bikes at Seacoast. I am totaly satisfied with how the transactions were handled. Your sales staff is very friendly and very eager to answer any questions I have. I enjoy visiting Seacoast and quite frequently I will stop in, checkout new merchandise and sit outside,talk with other Harley owners and watch the bikes come and go. Keep up the good work.
By: Randy Townsend |
|
||||||||||||||||
|
Been comming in your shop for years never once did i feel preasured into buying a bike. This year i was ready and litterly in minuits Bruce had me canceling my rentel and on my way to owning my 2010 softtail delux everybody in that shop is great super nice and super helpfull from my wife Andria and myself i would like to say thank you to bruce and everyone else that helped make are vist and purchess a pleasent time
By: Shawn Gassaway |
|
||||||||||||||||
|
Heys guy's, I just wanted to compliment you for the recent service performed on my bike. I brought my bike in for 7500 mile service and mentioned the noisy front tire. An issue I've had since new but was never able to track down the noise. The next thing I know I have a new tire. During the test ride it was found that a rotor was damaged during the work. New rotors a tire plus great service. Thanks so much! Couldn't recommend you guy's more, your top notch in my book!
By: Kent LeBoutillier |
|
||||||||||||||||
|
Seacoast Harley is the best dealership around! Everything went smoothly when I traded in my 883 sportster and got the beautiful 2006 softail deluxe! Everyone is very professional, courteous and friendly. This dealership rocks! Frank, Mike, Tony, and everyone was wonderful. Love that I have the Lifetime Maintenance Plan - makes life easy for me and will keep my bike in great working order forever. I got a terrific buy and have had nothing but excellent service from every department. I highly recommend Seacoast Harley Davidson - I was originally a Kelly Harley Davidson fan - but no longer - Seacoast is the best!
By: Joanne Stoddard |
|
||||||||||||||||
|
By: Glen Jerry |
|
||||||||||||||||
|
I absolutely LOVE Seacoast H.D.. If it were not for them, I would not have met some of my "New" friends, (Both employees and fellow riders.) The MVP program is GREAT! I became a Gold member shortly after I joined. I'm carrying about 170 points right now and looking at my past years status, I've earned about 50 points just by participating. I plan on being over 200 points by the August renewal. In short, you get out of it what you put into it! RIDE.
By: Jason Page |
|
||||||||||||||||
|
I brought my 2007 Ultra Classic to Seacoast to have 2 new tires installed. I got a great price, quick turnaround and my bike was washed and ready to go when I picked it up less than 2 days later. Everyone I dealt with at Seacoast has been extremely professional and fun to do business with. Keep up the great work! A Happy Customer, Tom Ricci
By: Tom Ricci |
|
||||||||||||||||
|
Great experience every time I visit. Friendly helpful staff in every deparment from service to sales, parts to clothes. I travel quite a bit, and find myself in dealerships all over the country and abroad. Seacoast Harley Davidson will always be my favorite.
By: James Crowe |
|
||||||||||||||||
|
John Parlatore and all the staff were the best people i have ever dealt with. They even allowed us to bring our dogs inside and they all greated everyone with a smile. no high pressure sales and you could ask all the questions you wanted and they had all the right answers. I drove away the next day on a 2010 fatbob and couldnt be more happy. Maybe they should send car dealers down for customer satisfaction training... Keep up the outstanding work ethics
By: Brian Smith |
|
||||||||||||||||
|
I recently had service accompliched on my Ultra Limited and their was a minor issue with one of the parts (Handlebars). Frank, Aaron, & Shawn in service all worked tohgether as a team and came up with a solution to expidite getting my Ultra back on the road. Thank you to all. I really appreciate all your help.
By: Robert Naumann |
|
||||||||||||||||
|
I bought a 2010 Street Glide from Peter Cunningham and I was very pleased with his profesional attitude and knowledge of bikes and programs that Seacoast had to offer. He also took the time to introduce me to the entire team of associates at Seacoast Harley. If I ever bought another bike it would be at SEACOAST! I will tell all my friends about the wonderfull experience I had. Thanks Alot!!! Denis Lavigne
By: Denis Lavigne |
|
||||||||||||||||
|
HiLast Saturday April 3rd my wife and I took our usual spring jaunt to Seacoast to see what was new etc Our experience as always was perfect I started to talk to Ron Gosselin about some Harley stuff and as usual he was well informed He gave me some new ideas and we came away after spending about 15000 I asked Ron how long he had been there and he said since 1998 I was impressed and he bragged how nice it was to work thereSo there you have it a happy customer and a happy employee Your doing something right We enjoyed our visit we left at closing time and I am always glad we bought our Ultra Classic at SeacoastHave a great 2010Martin Jen Jordan
By: Martin Jordan |
|
||||||||||||||||
|
I would like to say thanks for the Customer Appreciation day. I stopped by and had a great time. I was impressed with all of the different vendors on site too. I spent some time at the Sexy Skins area speaking to Lisa, the owner. I found ut that she graduated high school with my wife. She told me that a couple of the patrons didn't like the models wearing her produts. I thought the outfits were very tastefuly done and looked great on the models. I wanted to take the time to say something positive about their booth. For anyone to complain about the outfits just shows that they haven't been to any of the local public beaches in a while!! Thanks, Jeff Marrs
By: Jeffrey Marrs |
|
||||||||||||||||
|
I purchased a 2010 Electraglide classic from Peter Cunningham, He was very professional and curtious,He spent the time to show me around the dealership and meet all the associates, explained all the benefits of programs that Seacoast offers.Etc I will deffinitly recommend Seacoast to all my friends in the future.. Thanks! Jean Lavigne
By: Jean Lavigne |
|
||||||||||||||||
|
bought a new steet glide in jan look foward to my monthly ride up rt 1 to seacoast love everyone there real class act thank u c hill stoneham ma
By: charlie hill |
|
||||||||||||||||
